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Failure to Notify Voluntary Sector Associate of Client’s Criminal Past

I tweeted last night about how i was contacted by someone i know works in the Voluntary Sector and whose charity has been subcontracted by a Work Programme prime. She was in a one to one meeting with a Customer. This Customer, when asked if he had any criminal convictions admitted that he had been convicted of rape and had told the Prime of that fact.

Naturally the advisor couldn’t raise an issue there and then, however, no where on the Customer’s case notes, both on paper and on the Primes’ computer database did it say that Customer had a criminal history and if it had not been for the Customer’s honesty, no one in the charity office (mostly women incidentally) or any of the vulnerable clients who visit the office (the charity does more than Work Programme activities) would be aware of this fact.

After the meeting, the advisor raised issue with the Prime’s local manager and even they seem to be surprised at this lapse of communication. He did however tell her that a full investigation will be launched and assured her that her staff and the charity’s clients safety were top priority.

This particular charity works with some of society’s most vulnerable people, taking a wide range of clients, from the elderly and long term disabled to younger people with no where to go and who need help. If it had not been for this Customer’s honesty, i would dread to think about what could have happened.

I will post more as the investigation continues.

For now, i feel it isn’t necessary to name the Prime involved till their investigation is complete.

 
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Posted by on February 23, 2012 in Work Programme

 

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A Bit of Background

It seems only fair that i give a bit of background into my circumstances before i start ranting and raving or singing and praising about my time on the Work Programme as i understand everyone’s circumstances are different in regards to this scheme and some things discussed may have little relevance to some or a lot to others.

I go by the name of Alex, i’m twenty two and have been unemployed for nine months, i have no dependents and i do not have any physical or mental difficulties, i am as they say, Job Ready.

Previously i was working as a Web Designer / Employability Support Worker within a local unemployment charity, however, this was through the Future Jobs Fund and once my 6 months was up, the charity had not been able to secure funding to keep my role within the organisation, i did however stay on as a volunteer working in a reduced role and signed up for Job Seekers Allowance two weeks after my contract had ended.

I have claimed JSA in the past and my experiences back then were, for want of a better word, dismal. Constantly talked down to, rushed in to sign and claim (Advisors only had four minutes of time allocated for each client, mercifully this has been boosted to seven minutes recently) and little to no assistance was given if i had found a job i was interested in.

This time round however, i found the Jobcentre helpful and understanding of my circumstances and i’m thankful to my advisors who encouraged and supported me through this turbulent time, both personally and on a wider, national scale.

I have been putting effort into my job searches and applications and out of the near 200 applied for, not one has resulted in an interview or even a call back.

I have only just been referred to the Work Programme and have yet to attend my first appointment.

With this Blog, i do not intend to use it as a wailing wall, bashing the WP or the Government left right and centre, i want to use it to share my experiences, delights and frustrations whilst on the Work Programme. I am lucky in a sense that i have just a marginal bit more insight into the world of Employability and i hope to use this to my best advantage as this field of interest is one i also wish to make my Career out of.

**UPDATE**

The initial contact stages with my WP Prime have not gone as smoothly as hoped. I was told by my JCP Advisor to expect a call about my first appointment and then a letter. The call came the next day, yet nothing was said. After answering and saying “Hello” to what sounded like an office environment for around thirty seconds, i got no response and just as i hung up, i hear “Hello Mr-“. I immediately rang back, however no one was available to take my call. Hopefully i will receive a call today about this appointment, i’m worried already, what if the mail doesn’t come and i miss the appointment?

 
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Posted by on January 16, 2012 in Work Programme

 

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